Most Frequent Questions and Answers

A1: Our head office is located in Ningbo city, and our own factory is in Wenzhou city. We have more than 10 years of export experience.

A2: Yes, we can add your logo to the product or package.

A3: Yes, OEM is welcome, pls feel free to send us pictures or design files. If necessary, we can keep your design protected under the law.

A4: For party sets are around 100sets (our existing design and package) and 1000sets could be our design and your own LOGO on the package. 3600pcs/sets for your design to OEM the product size, color, package and carton marks.

A5: We accept T/T, L/C, and Alibaba Trade Assurance. For orders less than USD5000, we only accept Alibaba Trade Assurance. For orders more than USD50000, we can accept using LC as the payment terms. T/T is welcome to use orders over USD5000. Which one do you prefer to choose?

A6: Sorry, we provide paid samples only, but when you order amounts over USD5000, we will refund the sample cost.

A7: If the products that we have stock, then 7days is available. If OEM, then 30-40days is needed. The production cycle for each product is different. If you need further clarification, send me the product link, and I will reply as soon as possible.

A8:We offer sea, air, and land freight as well as express delivery.

A9: Our standard package is one set in per opp bag, but we can custom the package as your request.

A10: Yes, if MOA is over USD5000/order, a discount will be made accordingly. Please let us know if your order can reach it.

A11: Please tell me the goods and quantity you want, and I will give you a more accurate quotation as soon as possible.

Get A Quick Quote

We will respond within 12 hours, please pay attention to the email with the suffix “@yachen-group.com” or “@yachengift.com”

Also, you can go to the Contact Page, which provides a more detailed form, if you have more inquiries for products or would like to obtain a party decorations solution negotiated.